New Economy Forum

Banks Struggle With Global Payments That Look Easy for Venmo

  • Corporations demand app-like service for cross-border payments
  • China’s Alipay, WeChat have shown how quickly money can move

Payment apps -- such as Chinese juggernauts Alipay and WeChat Pay -- are making the movement of money look so easy that banks’ biggest customers are losing patience with the global patchwork that’s handled their funds for decades.

Photographer: Anthony Kwan/Bloomberg
Lock
This article is for subscribers only.

General Electric Co.’s Kristen Michaud is a top client in a business that generates $1 trillion a year for banks -- and she’s deeply frustrated.